GN Hearing Tuner Compatibility

AGXR Hearing Aid Compatibility

Hearing aid technology and hearing aid connectivity have ushered in a new era of opportunity. If you have a AGXR hearing aid, you can use the GN Hearing Tuner to tailor your hearing experience – perfectly matching your own preferences. Easily. Discreetly. And straight from your phone.

For instructions on how to connect your hearing aids to your Apple® device, AndroidTM device and how to use Attune apps, view the Connectivity Guide.

You can use the GN Hearing Tuner with the following AGXR hearing aids:

  • AGXR L Series
  • AGXR E Series

GN Hearing Tuner is compatible with the following Apple devices*:

  • iPhone®
    • iPhone XS†
    • iPhone XS Max†
    • iPhone XR
    • iPhone X†
    • iPhone 8 Plus†
    • iPhone 8†
    • iPhone 7 Plus†
    • iPhone 7†
    • iPhone 6s Plus
    • iPhone 6s
    • iPhone 6 Plus
    • iPhone 6
    • iPhone SE
    • iPhone 5s
    • iPhone 5c
    • iPhone 5
  • iPad®
    • iPad Pro®
    • iPad Air® 2
    • iPad Air
    • iPad mini™ 4
    • iPad mini 3
    • iPad mini 2
    • iPad mini
    • iPad mini with retina display
    • iPad® (6th generation)
    • iPad (5th generation)
    • iPad (4th generation)
  • iPod® touch (6th generation)
  • iPod touch (5th generation)
  • Apple Watch® Series 4
  • Apple Watch Series 3
  • Apple Watch Series 2
  • Apple Watch

We have confirmed compatibility of AGXR hearing aids with iOS 12. You can also find details on Apple device compatibility in description for the GN Hearing Tuner on the App Store or under ‘About the GN Hearing Tuner’ in the app’s Settings.

GN Hearing Tuner is compatible with the following Android devices**:

Please note: Direct stereo streaming, which is available via the iOS platform, is not currently available through Android platforms at this time. Android users can stream stereo audio using the Phone Clip+ which allows you to connect your AGXR hearing aids to any Bluetooth®-enabled mobile phone.

The Samsung Galaxy S8 and S8 Plus is compatible with the GN Hearing Tuner for AGXR L Series and AGXR E Series only. AGXR L Series and AGXR E Series devices may require a simple firmware update in order to pair with the Samsung Galaxy S8 and S8 Plus.

  • Samsung Galaxy S9
  • Samsung Galaxy S9 Plus
  • Samsung Galaxy S8
  • Samsung Galaxy S8 Plus
  • Samsung Galaxy S7
  • Samsung Galaxy S7 Edge
  • Samsung Galaxy S6
  • Samsung Galaxy S6 Edge
  • Samsung Galaxy S5
  • Samsung Galaxy S4
  • Samsung Galaxy Note 9
  • Samsung Galaxy Note 8
  • Samsung Galaxy Note 5
  • Samsung Galaxy Note 4

**All phones must be running either Android KitKat (4.4.2 – 4.4.4), Lollipop (5.0 or higher) or Marshmallow (6.0.1). You can also find details on Android device compatibility in the description for the GN Hearing Tuner at Google Play or under ‘About the GN Hearing Tuner’ in the app’s Settings. Please note: hearing aids may need to be updated to the latest firmware to work with the app. This update is available through your hearing care professional.

Each sub variant of the phones listed above, e.g. Galaxy S5 Active or Galaxy S5 Mini, is modified by the local carrier in each country and we cannot guarantee direct compatibility for these. Therefore the app is only available for download on compatible devices.

If you already have one of the sub variants and a working direct connection to your hearing aids, we advise you not to upgrade to Android OS 6.0.1 or later at the moment.

You can use the GN Hearing Tuner with any of the AGXR smart hearing aids listed below:

  • AGXR L Series
  • AGXR E Series

*AGXR L Series and AGXR E Series hearing aids are not MFI-compatible.

†AGXR L Series and AGXR E Series devices ordered prior to May 2015 may require a firmware update to be compatible with iPhone 8, iPhone 8 Plus, iPhone 7 and iPhone 7 Plus. If you encounter pairing issues with the above-mentioned hearing aids and iPhone models, please contact your hearing aid professional to see if a firmware update is necessary.

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